Airline Ramp/Passenger Service Agent Part-Time $17 Per Hour GTF Job at Worldwide Flight Services, Great Falls, MT

NFIrdVJqSXJCQnJuN3IrY3dzUzR4NEk1L1E9PQ==
  • Worldwide Flight Services
  • Great Falls, MT

Job Description

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world. About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?Job Summary The Airline Services Agent is responsible for supporting both ramp operations and passenger services at the airport. Duties include loading and unloading baggage and cargo, marshaling aircraft, and operating ground support equipment. Additionally, the agent assists passengers with check-in, boarding, ticketing, baggage handling, and addressing customer inquiries. The role requires strong attention to safety, compliance with airport regulations, and excellent customer service skills to ensure smooth and efficient airport operations.Responsibilities

  • Load and unload baggage and cargo from aircraft efficiently and safely
  • Marshal aircraft to and from gates using hand signals and communication equipment
  • Operate ground support equipment such as tugs, belt loaders, and forklifts
  • Conduct pre- and post-flight safety inspections of equipment and ramp areas
  • Coordinate with flight crews, ground control, and team members for smooth operations
  • Fill aircraft water tanks and ensure proper servicing levels
  • Handle baggage claims and transfers, ensuring accurate delivery to connecting flights
  • Maintain cleanliness and organization of the ramp area, adhering to safety protocols
  • Complete required flight paperwork, including weight and balance reports
  • Assist with emergency situations, such as equipment failures or medical incidents
  • Work in various weather conditions, including extreme heat, cold, and rain
  • Follow all airport safety and security regulations and report any safety hazards
  • Make reservations, issue tickets and itineraries, and compute fares for passengers.
  • Handle baggage check-in, collect excess baggage charges, and provide general travel information
  • Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
  • Manage arrangements for passengers holding reservations, standby travelers, and their luggage.
  • Determine flight close-out times and complete necessary flight documentation for accuracy.
  • Handle post-departure procedures, including invalidating tickets and finalizing reports.
  • Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.
  • Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.Minimum Requirements
  • Hold and keep a valid US driver's license.
  • High school diploma or GED equivalent
  • At least 1 year of experience in customer service or related field
  • Ability to work varied shifts, including weekends, holidays, and nights
  • Strong verbal and written communication skills
  • Ability to lift and handle baggage weighing up to 50 lbs
  • Basic computer proficiency, including the ability to input data and use relevant software
  • Familiarity with airport regulations and procedures
  • Ability to pass background checks and comply with airport security requirements
  • Ability to fluently speak, read, and write the English language
  • *This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.** Preferred Skills
  • Previous experience in an airport, airline, or logistics environment
  • Knowledge of ticketing, reservations, and fare calculation systems
  • Experience handling lost and found procedures or baggage claims
  • Strong organizational skills and attention to detail
  • Ability to multitask in a fast-paced, high-pressure environment
  • Knowledge of international shipping and airfreight documentation
  • Proficiency in a second language for assisting international travelers
  • Strong conflict resolution and problem-solving abilitiesPhysical Requirements/Working Conditions
  • Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
  • Frequent standing, walking, and moving throughout the airport terminal or warehouse
  • Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
  • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
  • Manual dexterity required for handling documents, operating computers, and using two-way radios
  • Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
  • Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
  • Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
  • Ability to work in a noisy environment, such as near aircraft engines and ground support equipmentPerks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered with company match!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
  • Flight benefits!
  • Paid training.
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

Job Tags

Hourly pay, Holiday work, Full time, Part time, Local area, Worldwide, Shift work, Night shift,

Similar Jobs

Vitalia Senior Residences – Strongsville

Housekeeper $15-$17/hr (Part Time) Job at Vitalia Senior Residences – Strongsville

 ...MemberPosition- HousekeeperPosition Type: Part TimeLocation: Strongsville, OhioOur starting wage for Housekeepers is: $15.00 per hour!Shift Schedule- Monday & Wednesday 8am-4:30pmFriday 8 am - 12 pmCome join our team at Vitalia Senior Residences at... 

Minneapolis Community & Technical College

Account Clerk (Unlimited, Part-time) | Minneapolis Community & Technical College Job at Minneapolis Community & Technical College

 ...QualificationsKnowledge of basic financial accounting and the technical skills necessary to process accounting...  ...manner in person, over the phone and in writing.Knowledge of math (arithmetic)...  ....12 hourly / $42,700 ? $56,627 annually.Internal ApplicantsEligible bidders must contact... 

MyCHN

Pediatric Registered Dental Assistant Job at MyCHN

 ...MyCHN is a nonprofit organization providing Medical, Dental, Behavioral Health, and Pharmacy services to communities in...  ...financial and social barriers. Job Summary: The Pediatric Registered Dental Assistant is responsible for assisting the Pediatric dentist in the... 

Kennedy-Donovan Center

Youth Support Advocate - Full Time Job at Kennedy-Donovan Center

 ...youth?! Are you looking for a rewarding and fulfilling career in Human Services?! If you're answering yes to either or both questions...  ...confidentiality and records while preserving individuals human rights. KDC values a diverse workforce. We are committed to a... 

Exact Match Recruitment

Demand Planner Job at Exact Match Recruitment

 ...necessary fill rates & inventory objectives.Work with Material Planners to ensure that inventory is ordered optimallyReview purchase orders and evaluate MRP/DRP, forecasting & material planner performance.Responsible for performance metrics related to...