Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities:

• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability

Qualifications:

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• Possess excellent organizational skills, communication skills, and problem-solving skills
• You must have 3 or more years of experience working in the hospitality field
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
• Previous experience managing a team is required; preferably in a hospitality role such as department manager

About Company: Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

Job Tags

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