Job Description

We are excited to announce that we have partnered with a leading ortho company, and at this time we are looking for Associate Sales Consultants to join our team of field employees.

If you have ever wondered about the intricacies of surgical procedures or considered a career path in medical device sales, this is the role for you! Our team of ASC’s supports medical device sales reps in the areas of Trauma, Spine, Joint Recon, or Sports Medicine. They are trained on the devices used in orthopedic procedures that include ankle replacements, ortho trauma surgeries, spine surgeries, and more. This role provides a unique opportunity to learn the ropes of the medical device industry while gaining valuable experience to develop your skillset into a medical device role.

The overall responsibilities of the Associate Sales Consultant position include providing clinical and selling support in hospitals while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order. Support sales objectives, cover cases, and manage billing and purchase orders.

Position Duties & Responsibilities:

• Assist client’s sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio, and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of client’s products.
• Support customers by attending surgeries, ensuring that the proper equipment is available and performing, including ways to optimize trays.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create and close purchase orders.
• Share key customer, procedural, and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve solutions/service levels. Prepare sales reports and documents as required.
• Provide Operating Room and Sterile Processing Department consultation.
• Maintain, track, and effectively deploy equipment and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure client’s services and offerings meet the highest quality standards.
• Know and follow all laws and policies that apply to the job, maintaining the highest levels of professionalism, ethics, and compliance at all times.
• Analyze product performance and gain insights around engagements in customer facilities focused on optimizing the performance of products, as well as optimizing environments in which our products are utilized.
• Focus on customer satisfaction and retention; improve the customers’ insights into client’s tangible and non-tangible value proposition and solutions. Differentiate products versus competition by providing the customer unique insights.
• Participate and support the commercialization/implementation of client’s new products and solutions with customers.

Requirements:

• Bachelor’s degree from an accredited university/college required.
• OR Associates Degree + 4 years relevant experience in lieu of Bachelor’s degree.
• OR 8 years of relevant experience in lieu of education requirement.
• Certified Surgical Technician or similar expertise with 7 years of relevant work experience.
• Experience in data analysis and excellent problem-solving skills.
• Results Orientation/Sense of Urgency – ability to drive to tight timelines.
• Strong interpersonal skills and customer focus.
• Ability to work independently and in teams.
• High level of attention to detail.
• Demonstrated ability to work in complex environments.
• Strong technical product knowledge of surgical instruments and procedures preferred.
• Understanding of human anatomy and physiology.
• Required to work in a clinical setting near radiation equipment, ability to lift 50 lbs., and wear protective gear.

Competencies:

• Demonstrated work ethic and integrity.
• Demonstrated planning, organizing, and territory management skills.
• Strong interpersonal skills; excellent communication skills.
• Demonstrated critical thinking and analysis; problem-solving.
• Possess decisiveness, sound judgment.
• Knowledge of customer-focused selling skills.
• Basic computer skills.
• Ability to listen and learn.

The potential base pay range for this role is $60,000-70,000 annually. The actual base pay may vary based on job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Depend on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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