Our Back Office specialist should also make sure customers get exceptional customer service and an amazing customer experience. Provide critical business support for operational activities of the epay’s Retailer Support team. The primary responsibility is maintaining high service levels. The position coordinates with Finance staff, Sales Managers, Operations & Integrated system providers.
§ Collaborates with their Supervisor on re-engineering processes that will improve the efficiency of workflows and enhance the client experience with account transitions.
§ Handles escalated issues and follow up on outstanding issues promptly.
§ Problem-solving skills.
§ Ability to manage multiple priorities simultaneously.
§ Must be process-oriented with attention to detail.
§ Self-directed and independent with assignments but works as a team player.
§ Being able to speak clearly, write and communicate effectively with our company’s Operation management and retailers directly.
§ Excellent customer service skills.
§ Strong work ethic and a high energy level
§ Intermediate Outlook, Excel, and Microsoft Office knowledge.
§ Proficient in English.
· Base salary + a fixed night shift bonus equivalent to 25% of the base salary without unexcused absences.
· Benefits include paid life and a paid private medical (optional) insurance.
· Employee stock purchase plan
· Paid time off (Compensatory days)
· Vacation time
· Paid holidays.
· Night Shift Free Residential transportation (Check availability)
· Tuition Reimbursement
· Internal co-op (CODERIA) that benefits members with emergency loans, savings plans, discounts at popular businesses and associations, differed payment plans at different department stores.
· In addition to this our company awards attendance by granting up to 6 paid days at the end of each year (Details to be disclosed for qualified candidates only)
· Salary increase based on Yearly Performance Review
Job Dynamics
§ On-Site Only
§ Night shift schedule required from 4:00 pm to 1:00 am (1 hr. earlier during daylight saving Australia) - 39 hours a week)
§ Back-office admin work
§ Days off: Friday & Saturday
§ 1 Short Day – Early leave
Overview: Ensure that all guests are served to the Golden standard in the Restaurant. Display highest standards of hospitality and welcome are always demonstrated within all food and beverage areas. Responsibilities: The exhibit is conducted in accordance with all...
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace...
...students across the countryall from the comfort of your home! Why Join Us? Fully remote: Teach from your home computer, wherever you are! Flexible... ...teaching experience (highly preferred). Experience working with students with special education needs or learning...
Class A Tow Truck Driver JobLocal Tow Truck Driver police calls and local accounts will trainPay: commision401k and vacation after 1 yearHow to apply for this Driving JobFill out a Gary's Job Board application. That same application can be used to apply to as...
...Automotive domain experience. Privacy rights ( CCPA, GDPR) functional knowledge Requirements: What we're looking for Junior developer with expertise to delivering high-quality technical solutions that align with the product backlog for CT Consumer Privacy...