Job Description

Business Operations Coordinator I

Working Position Title : Business Operations Coordinator I 

Perks at Work : Working at Wyndham Destinations comes with many perks!

Tuition Reimbursement, Medical Benefits, 401K and financial planning resources, Diversity Resource Groups, travel discounts, and much, much more!

About Travel + Leisure

We Put the World on Vacation:

At Travel + Leisure our mission is simple: to put the world on vacation. With a spirit of caring, creativity, and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Position Description:

As a Business Operations Coordinator for Travel + Leisure, you will be responsible for delivering quality support for our Sales and Marketing processes. You will provide exceptional customer service to all guests and business partners, ensure that operational processes and procedures are met, protect data integrity throughout our systems, and partner with the team and leadership to implement changes or new initiatives. As part of the Business Operations team, you will help support the steps to put the world on vacation and make memories of a lifetime!

You will be responsible to:

• Provide exceptional customer service to our guests, business partners, and team.
• Identify ways in which to improve our customer service or processes.
• Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us.
• Manage and protect company assets through all interactions.
• Understand and implement operational procedures that govern our business.
• Support new initiatives and help teams that are impacted by these changes.
• Maintain daily, weekly, monthly, or quarterly reporting needs.
• Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise.

You will partner with:

• Sales and Marketing teams.
• Human Resources.
• Resort Operations leadership.

Examples of projects you will work on:

• Validating data and reporting or answering questions from onsite business partners.
• Supporting the integration of new processes and procedures.

Requirements: 

• Proficient in Microsoft Suite.
• Have availability to support the business throughout weekends and holidays.
• Experience delivering outstanding customer service, with excitement!

In Summary:

You should be an individual that enjoys working in a fast-paced environment, interacting with guests and business partners, and being part of a highly engaged team. You should be a communicative, reliable, and organized person who is not afraid of learning new processes and embraces change.

A Place for Everyone:

Hospitality is at the heart of all we do at Travel + Leisures, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world. 

We are an equal-opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and the location of the position for which you are applying.

Wyndham Destinations® is the largest vacation ownership business, with more than 245 vacation club resort locations across the globe that provide a contemporary take on the timeshare. The brand portfolio ─ Club Wyndham® WorldMark® by Wyndham, and Margaritaville Vacation Club® by Wyndham, Presidential Reserve by Wyndham, and Shell Vacations Club brands ─ offers travelers the chance to own their vacation and explore places they’ve never visited before, year after year.We help travelers make lasting memories by providing them with the chance to explore new destinations, year after year. With Wyndham Destinations’ flexible ownership model, owners can purchase points that they can use toward vacations and select the time and resort that best fits their vacation preferences. More than 850,000 owners enjoy stays in a resort that feels like a home away from home, most featuring spacious suites with separate bedrooms, fully-equipped kitchens, living room and dining areas, as well as resort-style amenities and services.Wyndham Destinations is a part of Travel + Leisure Co., the world’s leading membership and leisure travel company with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. The company provides outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year through its products and services: Wyndham Destinations, the largest vacation ownership company with more than 245 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group, offering travelers a way to turn vacation inspiration into exceptional experiences through travel booking platforms, subscription travel clubs and branded consumer products, all inspired by top online and print travel content. At Travel + Leisure Co., our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences. We put the world on vacation.

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