Community Director - NE (REF9605A) Job at FPI Management, Inc., El Dorado Hills, CA

NGgyaFFERW5CeHJqNzdHYXdjcTV3NE04K0E9PQ==
  • FPI Management, Inc.
  • El Dorado Hills, CA

Job Description



Multifamily Property Management

Job Description



The Community Director (Non-Exempt) is fully accountable for all day-to-day operations of a typically small asset/property (totaling less than 300 units and managing a staff of up to 5 Full-Time Employees (FTEs)). Responsibilities include overseeing and enhancing the value of the property/asset, and managing the asset to meet the Client's expressed operational and financial goals. Will supervise all on-site staff, which may include: Assistant Community Director, Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s), Painter(s), and Housekeeper(s).

• Property Name: Sterling Ranch
• 965 Wilson Blvd, El Dorado Hills, CA 95762, USA
• Full-Time
• Unit Count: 160
• Reliable transportation to and from work, possibly including off-site training locations, is required to fulfill job duties.

Pay: $30 - $36 / Hour

DUTIES AND RESPONSIBILITIES

1. Client Relations

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations.

2. Communication

  • Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI. 
  • Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.

3. Employee Management

  • Develop and manage the site team members; including participating in the hiring, training and evaluation of employees.
  • Ensure all open positions are filled in a timely manner.
  • Ensure all employees maintain compliance with various department requirements.

4. Leasing/Occupancy

  • Maintain occupancy levels as established by owner/budget expectations.
  • Oversee and exhibit professional leasing techniques.
  • Ensure completion of the monthly Market Surveys and analysis.
  • Develop and implement advertising and marketing strategies for the apartment community as needed. 
  • Oversee and exhibit closing ratios in regards phone and walk-in traffic per FPI policy.
  • Ensure that all online marketing sources are updated (e.g., Craigslist) daily.
  • Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority.
  • Develop and oversee the implementation of resident retention programs.
  • Ensure the safety, comfort and privacy of all property residents.
  • Ensure move-in orientation is completed consistently with new residents.

5. Revenue Management

  • Manage the maximum revenue potential of the property through the management of lease expirations and timely turnover.
  • Management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies.
  • Participating in the development of and managing to the approved operating budget.
  • Accurately processing vendor invoices and managing accounting month end.
  • Comply with periodic financial reporting requirements e.g., petty cash, mileage reimbursement, and variance reporting.

6. Reporting and Document Management 

  • Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
  • Responsible for the daily integrity and confidentiality of resident files.
  • Ensure that documents and reporting systems are maintained, updated, and organized.
  • Meet all periodic reporting requirements e.g., Month End, Weekly Reports, Collection/Eviction Files etc..
  • Assist in budget preparation and delivery.

7. Risk Management

  • Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
  • Timely reporting of any/all injuries, illnesses, property damage through the proper reporting channels and forms.
  • React calmly and professionally in emergency, emotional and/or stressful situations.
  • Maintain current permit, licensing, and inspection requirements.
  • Maintain compliance with OSHA requirements.

8. Facility Maintenance 

  • Assist residents with reporting of maintenance needs.
  • Document facility and maintenance needs and ensure timely completion.
  • Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
  • Follow up on maintenance requests to promote resident communication and satisfaction.

9. Other

  • Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
  • Comply with all Fair Housing Laws and FPI policies and procedures.
  • Promote a professional image by adhering to FPI Management's Dress Code Policy.
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
  • Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).
  • Perform any and all functions as directed by the supervisor, including special project assistance.

Qualifications



*Community Directors in Alaska are required to be licensed if they do not live on site, Community Directors in Illinois are required to hold a Leasing Permit and Community Directors in Pennsylvania are required to hold a Real Estate Salesperson's license. 

Minimum Requirements:

  • Minimum 1 year of experience in a similar leadership role, preferably within Residential Property Management.
  • High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required.
  • Must be proficient in speaking, reading, and writing in English.
  • Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).

Skills Required:

  • Yieldstar
  • Yardi
  • Weblisters
  • RealPage
  • On-Site
  • Microsoft Word
  • Microsoft Excel
  • Knock
  • Craigslist
  • Adobe Acrobat
  • Google Mail (GMail)
  • Google Drive
  • Internet Use
  • Basic Computer Skills
  • Customer Service
  • Management

Additional Information



ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our  HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step?We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Job Tags

Full time, Immediate start,

Similar Jobs

Banner Health

Senior Physician Recruiting Consultant Job at Banner Health

**Department Name:**Provider Recruitment-Corp**Work Shift:**Day**Job Category:**Human Resources**Estimated Pay Range:**$37.14 -...  ...provides national recruitment for primary care and specialty physicians and advanced practice providers. The Provider Recruitment team... 

McCalls Catering & Events

Busser Job at McCalls Catering & Events

 ...- Understanding of hygiene and food safety Rules. - Physical ability to lift 20 lbs. or more, and stand for long hours. - Valid ABC-RBS certification - CA Foodhandlers certification a plus. Vaccination is a requirement of the job and accommodations due to disability... 

Sunny Days

Speech Language Pathologist Job at Sunny Days

 ...Speech Therapist Salary Competitive Rates, Based on Experience ($65 / hour - $75+ / hour) Benefits Sign on bonus (up...  ...State/Federal regulations) Requirements California Speech Language Pathology license Pediatric experience required (Early Intervention... 

O|Miga

Senior Accountant/Full Charge Bookkeeper - Remote Working Job at O|Miga

 ...OMiga is an outsourced accounting and advisory firm working with entrepreneurs across the country to grow and improve their businesses. We are seeking an experienced accountant/full-charge bookkeeper with strong analytical and problem-solving skills to serve our growing... 

Northeast Healthcare Recruitment, Inc.

Nocturnist Physician Job at Northeast Healthcare Recruitment, Inc.

We are seekingBoard-Certified or Board-Eligible Nocturnist Physician to join awell-established and respected hospital medicine group...  ...skillsWhy Join Us:Thrive in a supportive,team-oriented hospitalist groupBenefit from 24/7subspecialty support and strong ICU...