Computer Operator (3rd Shift) Job at CU* Answers, Kentwood, MI

NUJpdFF6VWpBaHpoN0x5ZHdjUzV4WTh6OEE9PQ==
  • CU* Answers
  • Kentwood, MI

Job Description

POSITION SUMMARY:

The Operator is responsible for regularly scheduled daily processing and general system operations, monitoring of EFT third-vendor and system activity, assisting other teams with questions or issues, answering data center calls, assisting clients as needed, assisting in media retention and business continuity activities, receiving and processing data from external sources, and other tasks as the position requires.

3rd Shift Hours: Thursday-Monday 12:00 AM - 8:00 AM


ESSENTIAL JOB FUNCTIONS:

  • Gain understanding and mastery of Data Center Operator job responsibilities and of the daily processing cycle.
  • Perform regular daily processing as specified on documented run sheets.
  • Monitor online subsystems and system messages.
  • Assist with clients and other teams with issues or questions.
  • Prepare UPS shipments for credit unions and bill as needed.
  • Confirm EOD/BOD processing schedules and completion for multiple self-processors (inhouse credit unions).
  • Gain an understanding of the automated systems used at our Data Center locations.
  • Maintain an even disposition under stress, make a positive contribution as a member of the Data Center team, and complete all tasks assigned by management to meet team objectives.
  • Be able to work at the Data Center which may require weekends, Holidays, a flexible schedule, and overtime.
  • Support the Data Center Team as needed and communicate clearly and fully with other Data Center Team shifts.
  • Perform additional duties as assigned to support organizational goals and evolving business needs.


JOB QUALIFICATIONS:

  • High School graduate, GED, or equivalent work experience. Equivalent work experience equal to 1-2 years of prior office experience with a focus in computer operations.
  • Experience with mid-range computer systems or equivalent education (IBM i power systems is preferred).
  • Attention to detail and accuracy, adherence to standard operating procedures and security protocols.
  • Completely reliable attendance and the ability to work overtime and cover other shifts on occasion is required.
  • Familiarity with PC environment and data communications. 
  • Proficient in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint).
  • Good written and verbal communication skills.
  • Familiarity with Fortra Robot (job automation) applications preferred. 
  • Excellent verbal and written communication skills. 
  • Ability to deal with external clients as well as internal staff.
  • Excellent attention to detail and accuracy.
  • Ability to use discretion when dealing with sensitive or confidential data.
  • Ability to work effectively with other CU*Answers teams.
  • Ability to operate telephone, photocopier, fax machines and PC workstation.
  • Regular and predictable attendance.
  • Embrace and adhere to the company mission and the seven cooperative principles of a cooperative.
  • Ability to travel by auto or plane to multiple locations throughout the United States including but not limited to client sites, other building locations, general errands, etc. This travel could be multiple times per day, once daily, weekly, monthly, or annually.
  • Possess a valid driver’s license with an insurable driving record.


CU*Answers is an Equal Employment Opportunity employer that supports the unique perspectives and experiences from all employees and supports a collaborative community spirit. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any status or condition protected by applicable federal, state or local laws.

About CU* Answers:

CU*Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees finding a career, not just a job. CU*Answers has a proven track record of developing staff members and promoting from within. If you are ready to join a team built on the principles embedded throughout the credit union industry, check out our career opportunities today!

Job Tags

Full time, Work experience placement, Work at office, Local area, Flexible hours, Shift work, Night shift, Weekend work,

Similar Jobs

SAP

SAP NS2 Intel Security and Governance, Risk & Compliance (GRC) Consultant- Onsite - Chantilly, VA Job at SAP

 ...contributions, and a variety of benefit options for you to choose from. SAP NS2 Intel Security and Governance, Risk & Compliance (GRC) Consultant- Onsite - Chantilly, VA Active TS SCI with Polygraph Required NS2 COMPANY DESCRIPTION SAP is the global... 

Ragan McKinney Real Estate

Transaction Coordinator Job at Ragan McKinney Real Estate

 ...manage our real estate transactions from contract to close, coordinating inspections and appointments, managing documentation, updating...  ...with important dates Scheduling and coordinating inspections, appraisals, appointments, and closings Communicating with all involved... 

Career Renew

React Native Engineer - Crypto Job at Career Renew

 ...its clients a React Native Engineer - Crypto - this is a fully remote role, but with a strong preference for NYC candidates. European...  ...Requirements 3 years experience with React Native, can build animations, smooth transitions and native modules Is crypto native or highly... 

Interiorworx

Non-CDL Delivery Driver/Warehouse Associate Job at Interiorworx

 ...full-time, flatbed driving position available for experienced drivers and non-CDL drivers who can drive locally in Utah. If you are a safe,...  ...Willing to work in the warehouse pulling orders when no deliveries are needed. Driver must have or be willing to obtain a dot... 

Realta Fusion Inc.

Recruiter & HR Generalist Job at Realta Fusion Inc.

 ...candidate pipelines, leveraging direct outreach, job boards, career fairs, internship programs, and employee referrals. Partner with hiring managers to define role requirements, assess candidates, and drive effective hiring decisions. Manage interview scheduling and...