Customer Service Representative Job at CornerStone Staffing, Dallas, TX

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  • CornerStone Staffing
  • Dallas, TX

Job Description

Do you have at least 2-3 years experience in a customer service call center? CornerStone Staffing has partnered with an established insurance company who is seeking candidates with computer proficiency, excellent written and verbal communication, and a passion for helping others! Come apply and let us help you get your foot in the door with your next career!!

 

Job Title:  Customer Service Representative (temp to hire)

 

Location:  Dallas, TX (on-site)

 

Pay: $19.00

 

Schedule:  Monday - Friday, flexible to work a shift between 8am to 7pm

 

Job Description:

Customer Service Representative will serve customers by determining requirements, answering inquiries, resolving problems and fulfilling requests.

  • Handle customer inquiries through incoming calls and emails
  • Manage and resolve customer complaints through problem identification and escalation of priority issues
  • Provide customers with product and service information
  • Process orders, forms and applications
  • Route calls to appropriate resources
  • Update job knowledge by participating in educational opportunities
  • Enhance company brand by exploring opportunities to add value to job functions and processes
  • Cross train for basic knowledge of other company departments
  • Train other Customer Service Representatives on new systems and functions
  • Assist management on various projects as needed
  • Act and perform as a leader amongst other representatives in department contributing to a collaborative environment

  Requirements:

  • 2 to 3 years' experience in a call center
  • High School diploma or equivalent
  • Proficient in Microsoft applications
  • Customer focused with the ability to analyze and solve problems
  • Strong written and verbal communication skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively

 

Application Process Includes:

  • Skills Testing
  • Drug testing
  • Background check

 

 

  To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the  Log In button to add yourself as a candidate to this job.
  • If you are NOT currently registered with CornerStone Staffing, click the  Create Account   button to complete the application.

 

#DALLAS123

Job Tags

Full time, Flexible hours, Shift work, Monday to Friday,

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