Customer Service Representative - Contact Center Job at Staffmax Staffing & Recruiting, Las Vegas, NV

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  • Staffmax Staffing & Recruiting
  • Las Vegas, NV

Job Description

Our client located in Las Vegas is looking for Customer  Service Representatives-Bilingual Spanish/English . This is a Full Time, Permanent position.

Duties and Responsibilities:

·         Provide excellent customer service to clients via Inbound calls, Email and/or Chat

·         Assist clients in learning and solving problems.

·         Document all client interactions promptly and accurately.

·         Follow up on resolutions with emails and/or customer callbacks.

·         Work within team to find solutions and alternative options.

·         Respond promptly to emails and voicemails from external and internal clients.

·         Maintain/update assured reports and call logs.

Requirements:

·         High School Diploma; or equivalent combination of education and experience.

·         Must be fluent in oral and written Spanish/English.

·         Customer service experience required.

·         Proficient in the use and application of MS Office Suite (Word, Excel, PowerPoint and Outlook).


We thank all applicants for their interest; however only those selected for an interview will be contacted.

Job Tags

Permanent employment, Full time,

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