Help Desk Technician Job at Acara Solutions, Phoenix, AZ

NWgyclJEa2xDQm5wNzcyVndNVzl3b000OEE9PQ==
  • Acara Solutions
  • Phoenix, AZ

Job Description


Are you a Help Desk Technician  looking to join one of the top companies in the commercial aviation  industry ?

Are you looking to further your career and grow?

Do you have experience with a Help Desk or desktop support role?

If you answered yes to those three questions, then today!

Acara Solutions seeks highly qualified candidates to work onsite  with our client in Phoenix, AZ.  Interested?

Here's what you'd do:

  • Client is looking for a versatile and tech-savvy Level 2 Help Desk Technician who thrives on solving problems and isn't afraid to dive a bit deeper into infrastructure. 
  • This role is ideal for someone who's great with desktop support but also brings a foundational understanding of servers, networking, and basic scripting, a true bridge between front-line support and backend systems. 
  • Provide Level 2 support for desktops, laptops, printers, and mobile devices.
  • Troubleshoot software, OS, and hardware issues across Windows and macOS environments. 
  • Assist with user account administration, permissions, and group policies. 
  • Support basic server operations and escalate more advanced tasks as needed. 
  • Perform light networking tasks such as IP troubleshooting, VLAN support, or switch port checks.
  • Use or write simple scripts (PowerShell) to automate repetitive tasks or improve system efficiency 
  • Contribute to documentation and knowledge base articles 
  • Collaborate with Level 3 engineers and infrastructure teams on larger IT projects

Here's what you'll get:

Pay: $20 - $30/hr

Hours: 40 hrs/week / 1 ST shift

Length: Temp (6 months)

Sounds like a good fit?

TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Job Requirements

Required Skills:

  • High School Diploma or GED.
  • Minimum 2 years of experience with Help Desk or a desktop support role 
  • Minimum 2 years of experience with Windows Server and basic networking principles 
  • Minimum 2 years of experience with scripting (PowerShell, Bash) 
  • Minimum 2 years of experience with IT best practices, including security, change management, M365, and InTune.
  • Minimum 2 years of experience with troubleshooting and customer service. 

Preferred Skills:

  • Experience with Active Directory, Office 365, or ITSM ticketing tools 
  • Certifications such as CompTIA A+, Network+, ITIL, or Microsoft equivalents 
  • Exposure to remote management tools and imaging systems 
  • Excellent communication skills with a collaborative mindset

Additional Information:

  • Upon offer of employment, the individual will be subject to a background check and a drug screen.
  • In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

Job Tags

Temporary work, Work at office, Remote work, Worldwide, Shift work,

Similar Jobs

Los Angeles County Museum of Art (LACMA)

Junior Graphic Designer Job at Los Angeles County Museum of Art (LACMA)

 ...Junior Graphic Designer (Regular, Full-Time) Graphic Design Reporting to the Creative Director, the Junior Graphic Designer is responsible for implementing the Los Angeles County Museum of Arts visual standards on various projects for print, the screen, and space... 

Tactile Medical

Patient Education Consultant Job at Tactile Medical

Overview: The Patient Education Consultant is responsible for conducting demonstrations and trainings with current and potential Tactile Medical...  ...to lift 20 pounds on a regular basis Ability to work remotely and travel to patients in a home, clinic or virtual... 

Carvana

Account Administrator Job at Carvana

 ...Pay range: $17-$18 hourly About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and... 

Top Position

PPC Specialist (remote, full-time) Job at Top Position

 ...always transparent with the team and with the clients and integrity is the name of the game for us. Currently, we are looking for a PPC Specialist (full-time) to join our team. Please pay attention to the fact that the work schedule will be according to the New York/... 

Medical Search

Physician - Urology Job at Medical Search

For job details, please reach out to us at ****@*****.***!