Helpdesk Job at INSPYR Solutions, Miami, FL

NkJ1dFJ6SW1BaC9wNzd5ZndjKzR3b003K3c9PQ==
  • INSPYR Solutions
  • Miami, FL

Job Description

Title: Helpdesk (Miami HQ)
Location: Miami, FL
Duration: 6-12 month contract to hire
Work Requirements: , Holders or Authorized to Work in the US

Helpdesk (Miami HQ)

Required Qualifications:

  • Minimum 3+ years of IT experience.
  • MDM Experience
    • Meraki MDM or Addigy MDM
  • Microsoft Intune experience
  • Experience with OKTA
    • Identity and Access Management (IAM)
    • Single sign-on (SSO)
  • Ticketing system experience
    • JIRA preferred
    • Handling around 30-40 tickets daily, with a 30 minute SLA
    • Strong background in service desk management, including ticket assignment, delegation, and escalations to other departments

Preferred Qualifications:

  • Experience with Zscaler
  • Excellent communication skills, with the ability to effectively collaborate across teams.


Breakdown of Responsibilities:

  • 50% Onboarding and offboarding support
  • 20% General IT support for headquarters
  • 15% Managing MDM and Intune-related tasks
  • 15% Ticket handling and escalation

Our benefits package includes:
  • Comprehensive medical benefits
  • Competitive pay
  • 401(k) retirement plan
  • ...and much more!


About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Report this job
  • Dice Id: 10228513
  • Position Id: 25-12544

Job Tags

Contract work, Local area, Flexible hours,

Similar Jobs

Executive Pet Services, LLC

Daily Dog Walker Job at Executive Pet Services, LLC

 ...team members!I don't have something that can go POOF... but how about WOOF!? That's right! I'm looking for our next Dog Walkers and Pet Sitters to join our team of pawesome Pet Care Specialists. Our very well-reviewed company, ExecuPets, needs passionate, awesome,... 

Jan-Pro of Atlanta

Business Consultant Job at Jan-Pro of Atlanta

POSITION SCOPE: Business Consultant- interacting with Franchise Owners and Customers- Operating within the guidelines of normal Market Owner Policies and Procedures. The Business Consultant is responsible for overseeing a territory which consists of 2 types of customers... 

Dignity Health

Monitor Tech Job at Dignity Health

**Overview**Hello humankindness Located conveniently in the heart of Phoenix ArizonaSt. Josephs Hospital and Medical Center is a 571-bed not-for-profit hospital that provides a wide range of health social and support services. Founded in 1895 by the Sisters of Mercy St...

Long John Silver's

General Manager Job at Long John Silver's

General Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! The Restaurant General...

Global Soft Systems

React Native Developer Job at Global Soft Systems

 ...W2 Role ~ No H1Bs ~ Relocation is acceptable Job Title: React Native Developer # of positions: 2 End Client: Walmart (Retail Industry) Work Location: Onsite - Bentonville, AR 72712 Interview Mode: Video Sessions Duration: 10+ months...