Hotel Assistant General Manager Job at Cincinnati Hospitality Company, Louisville, KY

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  • Cincinnati Hospitality Company
  • Louisville, KY

Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities:

  • Manage a team of front office & back of house associates in order to meet goals of retention, training, customer loyalty, and cost controls.
  • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
  • Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
  • Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
  • Manage compliance with company or brand-established policies and procedures and any local, state, and federal laws and regulations
  • Consult with the general manager to ensure that all guest service standards are met daily
Qualifications:
  • 3+ years of experience working in a hotel or the hospitality industry required
  • Possess excellent organizational skills, communication skills, and problem-solving skills
  • This position requires a high school diploma or GED and a bachelor's degree, with preference given to those with a hospitality management degree
  • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
About Company: A local hospitality company seeking high-level professionals in hotel operations.

Job Tags

Local area,

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