Chime is on a mission to provide members with access to innovative, responsible credit-building products. A critical component of this mission is ensuring that our credit reporting and tradeline furnishing processes are accurate, timely, and compliant with regulatory and industry standards.
As Lead Product Operations Manager, Credit Furnishing & Bureau Strategy , you will serve as Chime’s primary subject matter expert (SME) on credit reporting, responsible for driving strategy, optimizing operational processes, and deepening relationships with credit bureaus. This high-impact role sits within the Product Operations team in the Product organization, requiring deep expertise in credit bureau engagement, Metro2 formatting, the Fair Credit Reporting Act (FCRA), and data furnishing best practices.
You will work cross-functionally with Product Management, Business Development, Engineering, Legal, Compliance, Risk, and Operations teams to establish a centralized, proactive bureau strategy. Your role will include identifying opportunities to build or buy the necessary capabilities and infrastructure to enhance Chime’s credit data furnishing processes. This is a highly strategic and operationally complex role that will directly impact Chime’s ability to help members build and improve their credit profiles effectively.
This role is critical to shaping Chime’s long-term credit furnishing strategy and ensuring that our members receive the best possible credit-building experience. By centralizing bureau engagement, optimizing furnishing processes, and identifying opportunities to scale Chime’s capabilities, you will play a key role in strengthening our position in the industry and delivering meaningful credit outcomes for our members.
If you are a credit reporting expert who thrives in a fast-moving, collaborative, and impact-driven environment, we’d love to hear from you!
The base salary offered for this role and level of experience will begin at $157,590 and up to $218,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that basic banking services should be helpful, transparent, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
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