Live Chat Agent-WFH REMOTE Job at Mulberry Schools Trust, San Antonio, TX

NFJDdlJ6RWdBeDdvN2J1Wng4dTZ4NDg5K3c9PQ==
  • Mulberry Schools Trust
  • San Antonio, TX

Job Description

Live Chat Agent

Mulberry Schools Trust is seeking a highly motivated and customer-focused Live Chat Agent to join our team on a full-time basis. As a Live Chat Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues via live chat. This is a remote position, and we are looking for someone who is comfortable working independently and as part of a team.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner
  • Provide accurate and helpful information to resolve customer issues and concerns
  • Utilize technical knowledge of live chat platforms to troubleshoot and resolve technical issues
  • Use problem-solving skills to resolve complex customer issues and escalate when necessary
  • Meet and exceed customer satisfaction targets and quality standards
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Qualifications
  • Excellent communication and customer service skills
  • Technical knowledge of live chat platforms
  • Strong problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; some college or degree preferred
  • Previous experience in a customer service or live chat role is an asset
Benefits

As a Live Chat Agent with Mulberry Schools Trust, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible remote work arrangement
  • Access to cutting-edge technology and tools
  • A dynamic and supportive team environment

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

US Tech Solutions

Inventory Analyst Job at US Tech Solutions

 ...support. Serve as first point of contact/escalation for dealers, depots and field personnel to address and resolve issues as it...  ...and systems Computer savvy skilled in the use of Microsoft Office with analytical reporting using excel Data analytics extract... 

All-Side Roofing & Restoration, LLC

Entry-Level Canvasser - No Experience Needed Job at All-Side Roofing & Restoration, LLC

 ...Entry-Level Canvasser No Experience Needed ???? Are You: Honest, proactive, and confident? A natural communicator who loves solving problems? Energized by helping others and making real connections? Ready to hustle and build a meaningful, rewarding career?... 

MEO Staffing, Inc.

Perm - Remote - Hospital Inpatient Coder Job at MEO Staffing, Inc.

 ...Certified Coding Specialist credential (CCS) or Registered Health Information Technologist (RHIT), or Registered Health Information Administrator (RHIA).) Preferred Skillset/Experience: ~2 years of acute inpatient coding experience, Certified Coding Specialist... 

NANA Regional Corporation

Passenger Service Agents Needed III and IV (Seasonal Positions) Job at NANA Regional Corporation

Passenger Service Agents provide flight setup, passenger check-in, and flight close-out. They make public announcements and provide assistance for all customer inquiries, ticketing, reissuance and exchanges, mileage award ticketing, excess baggage fee collection, and coordinating... 

Providence Health & Services

CNA/Home Health Aide - Hospice Job at Providence Health & Services

 ...and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. The hospice program emphasizes quality rather than length of life. Hospice treats the person, not the disease, taking special care in include the...