Road Rescue/Parts Technician (Swing Shift) Job at Timber Products Company, Central Point, OR

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  • Timber Products Company
  • Central Point, OR

Job Description

Essential Duties and Responsibilities:  

  • Answer incoming phone calls in a professional manner.
  • Identify customer needs and provide excellent customer service, with cost efficiency and safety in mind; Communicate costs; Work with outside vendors and assist in resolving on-the-road repairs.
  • Schedule Company and local customer truck repairs.
  • Provide accurate repair orders and estimates when needed, including data entry and documentation; Obtain approval for work to be completed.
  • Responsible for inventory and parts purchasing, as well as organization of the parts room.
  • Follow-up on calls and send recommended repair reminders.
  • Perform other duties as assigned.

Minimum Qualifications:

  •   One to two years of work experience in a diesel/automotive environment is preferred, but not required; Service writer experience desirable.
  • Possess effective written, verbal, and interpersonal communication skills.

  • Experience in data entry and documentation design.
  • Possess exceptional time management and prioritization skills while working in a fast-paced environment.
  • Computer proficiency and familiarity with Microsoft Word, Excel, and Outlook.
  •   Must possess a valid driver’s license and be able to work swing shift. 

 

Job Tags

Full time, Work experience placement, Local area, Afternoon shift,

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