Job Description

Driven by Innovation and built on Trust, rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations - think AI, automation and data transformation. We then bring those commercially tested solutions to government entities to deliver predictable, measurable impact for the American taxpayer and consumer.

Job Description
rockITdata is seeking a talented Salesforce Administrator that will gain valuable experience in federal contracting while helping to build scalable, secure, and efficient solutions that directly impact the lives of millions of Americans. Our team needs a creative engineer with experience supporting and troubleshooting applications, with strong communication and collaboration skills with a passion for innovation.  In this role, you'll apply your technical expertise to support application systems, troubleshoot and resolve issues, and participate in technology development and network administration.

We are seeking talent willing to work the following shift:

7pm - 8am ET: 12-hour shifts (rotating schedule of Thursday-Saturday and Wednesday-Saturday)

Key Responsibilities

• Monitoring for tickets and application performance
• Triaging / responding to issues
• Revise, update, refactor and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support

Required Qualifications

• Bachelor’s Degree or higher (4 years of additional relevant experience may be substituted for education
• 2+ years monitoring ServiceNow including ticket response, notifications, triage and application dashboard and performance
• 2+ years' experience with the Software Development Lifecycle
• Experience with SQL, REACT, Typescript, and Java Web Services
• Excellent knowledge of software development and user interface web application
• Familiarity with Agile frameworks and regression testing is a plus
• An ability to understand front-end users’ requirements and a problem-solving attitude.
• Ability to obtain a security clearance

Preferred Qualifications

• Jira, GitHub, Bitbucket, Kubernetes, AWS Cloud Environments
• VA or other Federal Government experience
• Excellent analytical and organization skills
• Excellent verbal and written communication skills and excellent team skills
• Has high standards, results oriented, and a customer-centric attitude

#LIREMOTE

Here at rockITdata, we are committed to following our 10 Guiding Principles.
Our Guiding Principles define our culture. They’re who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same.

Know the Why.

Value People Above All Else.

Transparency to a Fault.

Progress, Not Perfection.

Be Good by Doing Good.

Smart People Can Disagree.

Bend but Don’t Break.

Represent Your Brand.

Think Differently.

Be Amazing, Be Fearless, Smile, Have Fun!

Interested in joining something unique? Join us on our rockIT ship as we begin to blast off to the next chapter in our organization!

rockITdata has become aware of a recruitment scam where unauthorized individuals are impersonating rockITdata recruiters, issuing fake job offers, and attempting to setup payment for the job seeker’s new hire costs. No one is ever required to complete any monetary transactions before starting employment with rockITdata. Legitimate rockITdata communications only come from @rockitdata.com email addresses and our official Applicant Tracking system, JazzHR (@applytojob.com email addresses). Please refer to our official Careers page at to accurately submit your application with us. You may also verify any suspicious communication by contacting our recruitment team directly through our official email, [email protected].

rockITdata is an equal opportunity employer and is committed to non-discrimination in all employment practices and decisions. All qualified applicants will receive consideration for employment without regard to disability status, veteran status or any characteristic protected by Federal, state, or local law.

rockITdata wants all interested and qualified candidates to be able to use our career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access the application process, please contact us for assistance at [email protected].

Job Tags

Full time, Local area, Shift work, Night shift, Rotating shift, Saturday,

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