Spa & Merchandise Director, $135,000 - $181,000 Job at Aulani, A Disney Resort & Spa, Kapolei, HI

NkIydFJ6Y2hDQnZnNnJ5VnhjaS93SXc0OFE9PQ==
  • Aulani, A Disney Resort & Spa
  • Kapolei, HI

Job Description

Aulani, A Disney Resort & Spa, is a magical destination that blends the spirit of O`ahu with Disney enchantment, welcoming guests and cast members alike. As a Spa & Merchandise Director, you will oversee operations in the Laniwai Spa and Merchandise areas, leading teams to achieve operational excellence and enhance guest experiences. This full-time role, reporting to the General Manager, is based onsite in beautiful Oahu, Hawaii.

Key Responsibilities:

  • Lead and mentor teams focused on guest interactions and experiences.
  • Set operational goals aligned with the Company’s Mission and Values.
  • Contribute to strategic operating plans as part of the Executive Committee.
  • Enhance spa marketing programs in collaboration with Sales and Marketing.
  • Manage financial performance, including revenue generation and cost control.
  • Foster positive relationships with guests and staff.
  • Promote a culture of service excellence and community.


Qualifications:

  • 5+ years in Spa and Merchandise/Retail Management.
  • Strong knowledge of Spa Operations and Retail Guest Experiences.
  • Proven leadership and negotiation skills.
  • Experience in driving team commitment to excellence.


Preferred Skills:

  • Resort and hospitality experience.
  • 2 years of spa pre-opening experience.
  • Strong customer service and budget management skills.
  • Excellent communication and time management abilities.
  • Advanced degree in a relevant field.


Benefits:

  • Disney offers a comprehensive rewards package, including health benefits and educational opportunities. Learn more at Disney Careers .


The salary range for this position in Hawaii is $135,000 to $181,000 per year, with additional compensation based on experience and qualifications.

Job Tags

Full time,

Similar Jobs

Beths Beautiful Destinations

Remote Vacation Planner Job at Beths Beautiful Destinations

 ...This is a remote position. Remote Vacation Planner Job Type: Remote | Flexible Schedule Industry: Travel & Tourism Experience Level : Entry Location: Remote Job Summary We are looking for a proactive... 

BrightStar Care of Chattanooga

Attention CNAs and Caregivers - You want shifts? We have shifts! $15.00 per hour/Weekly Pay/Direct Deposit/Flexible Schedule/Flex Scheduling Job at BrightStar Care of Chattanooga

You want work? We have hours! The pandemic is behind us (hopefully) and we need dependable, consistent...  .... you will enjoy the following benefits:* $15.00 p/h plus $1000 sign-on bonus* Flexible Schedule* Mileage .58 per mile (anytime you have your patient in your car... 

R.L. Barclay & Associates

Paralegal - Entry Level Job at R.L. Barclay & Associates

 ...Our client, a Houston area law firm, has a new opportunity for an entry level paralegal to join their Public Finance team. Paralegals in this practice group work with a high level of responsibility both independently and in coordination with attorneys to provide skilled... 

Home Details

Technician Apprentice Job at Home Details

 ...that you have aspirations to work with your hands and be able to help people. But in order to do that, you need an opportunity to join...  ...interview at the time we schedule to chat. About the business Want to be on the ground floor of a company whose goal is to be the... 

Lensa

UX Researcher | Durable Goods Job at Lensa

 ...Experience building customer journey maps, needs-based user segmentation models, and user personas strongly preferred Durable goods experience strongly preferred Supervisory Responsibility This is an individual contributor role. Salary Range $80k to $10...