`Systems Administrator 3 PD:
Under the general supervision of the IT Solutions Center (ITSC) Supervisor this position is
responsible for assisting Infrastructure Team Lead with the technical and business
analysis for infrastructure services utilized by ETF including network and server
hardware, software, and services. This responsibility includes working with BITS
managers and other team leaders in ETF and DET to provide consistent, coordinated
services, and ensuring high quality services for all functions provided by the
infrastructure team.
This position supports the coordination of service provisioning and infrastructure
hosting from DET, working under the guidance of the Infrastructure Team Lead to
ensure ETF adheres to infrastructure best practices and procedures. Responsibilities
include security consultation and administration, ensuring compliance with security
policies and best practices, identifying and mitigating risks, and implementing security
measures to protect infrastructure services. Additionally, the role involves technical
troubleshooting to resolve system issues, collaborating with project and business teams
across the agency, and aligning business needs with IT systems, technical solutions,
upgrades, and infrastructure changes.
This position delivers customer service and consulting support across a wide range of
technical services, actively participating in projects from inception to completion. The
incumbent will assist in recommending configurations for hybrid-cloud hosted
virtualized servers, security content filters, and network systems. Responsibilities also
include managing and configuring ManageEngine Endpoint Central design and
coordination for application deployment, Windows desktop gold images, desktop
applications, and the Office 365 Suite of productivity tools. Success in this role requires
an enterprise-wide perspective and collaboration with DET, infrastructure providers,
SaaS vendors, ETF technical staff, BITS management, and business stakeholders on
technical design and business challenges.
1. Knowledge managing and supporting IAM and Directory services in a hybrid-
could environment. Products and services such as: Microsoft Entra-ID, Microsoft
Active Directory, OKTA, Kerberos, LDAP, DFS, Certificate Services, Replication and
Synchronization of LDAP directories. (8 years)
2. Knowledge of Group Policy, Endpoint Security, Virtual Server Snapshots, Trust
relationships, Active Directory sites and services. (8 years)
3. Experience in security and vulnerability management, utilizing advanced
knowledge of hybrid-cloud security measures to mitigate risks effectively. (5
Years)
4. Experience in desktop image creation, maintenance, and software packaging and
deployment using ManageEngine Endpoint Central. (5 years)
5. Proficient in automation scripting to enhance productivity and efficiency in
hybrid-cloud Windows and O365 environments. Expertise in PowerShell and
Graph API, with additional experience in Python and Bash a plus.
Top Required Skills & Years of Experience:
1. Knowledge managing and supporting IAM and Directory services in a hybrid-could environment. Products and services such as: Microsoft Entra-ID, Microsoft Active Directory, OKTA, Kerberos, LDAP, DFS, Certificate Services, Replication and Synchronization of LDAP directories. (8 years)
2. Knowledge of Group Policy, Endpoint Security, Virtual Server Snapshots, Trust relationships, Active Directory sites and services. (8 years)
3. Experience in security and vulnerability management, utilizing advanced knowledge of hybrid-cloud security measures to mitigate risks effectively. (5 years)
4. Experience in desktop image creation, maintenance, and software packaging and deployment using ManageEngine Endpoint Central. (5 years)
Nice to Have:
1. Proficient in automation scripting to enhance productivity and efficiency in hybrid-cloud Windows and O365 environments. Expertise in PowerShell and Graph API, with additional experience in Python and Bash.
Project details: This position is responsible for assisting Infrastructure Team Lead with the technical and business analysis for infrastructure services utilized by ETF including network and server hardware, software, and services. This position supports the coordination of service provisioning and infrastructure hosting from DET, working under the guidance of the Infrastructure Team Lead to ensure ETF adheres to infrastructure best practices and procedures.
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