Job Description
Description
We are seeking a highly organized and detail-oriented Medical Receptionist with exceptional customer service skills to join a fast-paced healthcare setting. The ideal candidate will be bilingual in English and Spanish and must possess the ability to provide compassionate and efficient service to patients while managing front-office duties. If you're a friendly, proactive professional who thrives in a patient-focused environment, we want to hear from you!
+ Warmly greet patients and visitors, ensuring a high-quality experience at the front desk.
+ Handle incoming calls and correspondence in both English and Spanish, directing inquiries to the appropriate parties.
+ Schedule patient appointments while maintaining accurate records and confidentiality per HIPAA guidelines.
+ Verify insurance information, process co-pays, and assist with basic billing inquiries.
+ Accurately input and update patient information in electronic medical records (EMR) systems.
+ Manage front-desk operations, including managing wait times and maintaining an organized workflow.
+ Coordinate effectively with healthcare professionals to ensure seamless patient care.
+ Address patient concerns and escalate issues to the appropriate team members as needed.
Requirements
+ 2+ years of experience as a Medical Receptionist or in a similar medical administrative role.
+ Bilingual in English and Spanish (verbal and written) - required.
+ Strong interpersonal and communication skills with a friendly and patient demeanor.
+ Proficiency in healthcare software and EMR systems is preferred (e.g., Epic, Cerner, or similar systems).
+ Excellent organizational skills and the ability to multitask in a fast-paced environment.
+ Familiarity with medical terminology, insurance verification, and HIPAA compliance.
+ High school diploma or equivalent required; additional certifications or coursework in medical administration is a plus.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Job Tags
Permanent employment, Contract work, Temporary work,
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