Middle Salesforce Business Analyst job at EPAM Systems, Inc. Remote, US

Job Description

Middle Salesforce Business Analyst Description

We are seeking a Salesforce Business Analyst to join our team and enhance our media process execution using Cloud technology.

The ideal candidate will have a comprehensive understanding of the media industry and be adept at delivering customer experience-driven solutions. The primary role of this Business Analyst will be to perform business analysis, prepare detailed user stories, and manage project requirements from inception to completion.

#LI-DNI

Responsibilities

Develop and maintain a prioritized backlog of EPICs aligning with long-term business objectives
Collaborate with stakeholders to document major features and functionalities as EPICs
Adjust the backlog regularly in response to new priorities or implementation feedback
Analyze different user types (personas) interacting with the platform
Map out each persona’s specific needs, behaviors, and expectations to platform features
Facilitate workshops to validate and refine persona definitions and alignments
Work with architects and development teams to define Business Process Architectures at two levels
Ensure business processes are well documented and configured for enhanced efficiency and user satisfaction
Provide consultative support for BP architecture configurations using best practices
Decompose EPICs into manageable user stories detailing necessary features and functions
Define clear acceptance criteria for each user story to aid testing and validation
Conduct agile ceremonies focusing on refining and adjusting user stories based on feedback

Requirements

At least 2 years of Salesforce experience
Proficiency in preparing requirements and crafting user stories
Strong presentation skills
Salesforce Admin certification
Understanding of media process execution
English proficiency at B2 level or higher

We offer

International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

Job Tags

Remote job,

Similar Jobs

Actalent

Dental Assistant Job at Actalent

Dental AssistantJob DescriptionWe are seeking a Dental Assistant to join our team to support one of Santa Barbara leading healthcare organizations. In this role,... ...Ability to work 8:00am-5:00pm+ Fluency in Spanish+ Entry level welcome! As long as you have some experience in...

Fresenius Medical Care North America

Medical Coder Job at Fresenius Medical Care North America

...procedural codes to patient health information for utilization in data retrieval, analysis and claims processing. The Coder provides administrative support in the interpretation and explanation of data for internal and external customers. **PRINCIPAL DUTIES AND...

SeekTeachers

Primary PE Teacher Job at SeekTeachers

...providing an engaging, supportive and stimulating learning environment. Requirements to apply: - Bachelor degree in Physical Education or relevant subject- Teaching qualification - EAL/International teaching experience preferred - Min of 2 years teaching experience...

CarDon

Driver Job at CarDon

CarDon is a family-owned senior-living company with more than 20 communities in the Midwest. We offer independent and assisted living, rehabilitation, skilled nursing and memory support. Were rapidly growing, offer a wide variety of career paths, and reward bright ideas...

PGAL

Junior Designer Job at PGAL

PGAL is an international design firm specializing in architecture, interior architecture, engineering and planning for a diverse group... ...entrepreneurship, leadership and life. We are currently seeking a talented Junior Designer with 1-3 years of experience who is interested in...