Job Description

The salary range for this position is $40.50 - $64.80 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Benefits:

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description

The Nurse Navigator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Nurse Navigator is a skilled professional nurse with competence in a specialized area of nursing. This position works cooperatively and communicates effectively within a multidisciplinary framework to actively promote holistic care for patients and families.  The Nurse Navigator demonstrates self-direction and initiative in the role of nurse clinician, educator and consultant. This role provides direct patient care and/or consultation using in-depth clinical knowledge and skills in area of expertise.

The Nurse Navigator promotes customer service and communication between the healthcare team and patient and/or family.

Responsibilities:

• Effectively collaborates with the patient, significant other, and members of the orthopedics healthcare team, while maintaining ANA standards of professional nursing practice.
• Complies with all existing policies and protocols related to patient care
• Serves as an Emergency Department resource to facilitate communication
• Addresses any issues the patient and/or family may be experiencing
• An expert at crucial conversations
• Promotes customer service and remains calm and in control of their own emotions in response to unsolicited provocation.
• Supports patient discharge through instructions and/or assistance with post emergency room care.
• Communicate and collaborate with other departments around care coordination
• Provides teaching to patient and/or family
• Other duties and responsibilities as assigned

AA/EOE

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Qualifications

Required :

• Licensed as a professional nurse in the state of Illinois.
• Current certification in Basic Life Support at the healthcare provider level.
• Baccalaureate degree from an accredited Nursing program.
• Two years of nursing experience.
• Current related experience within the past five years.
• Ability to communicate effectively in English, both verbally and in writing.
• Excellent customer service skills.
• Analytical ability.
• Communication skill is required in order to teach and lead.
• Work requires lifting or carrying objects 35 - 40 lbs, and lifting and positioning patients, some of whom may exceed 300 lbs.
• Interact effectively and collaborate with others in difficult situations.
• The ability to visually check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials, radioactive elements and/or strong, hazardous chemical agents.
• CERT BLS, LIC RN

Preferred :

• Prior case management or patient navigation experience in an acute or outpatient setting.
• Specialty certification.
• One year of clinical experience in Emergency Department.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our  Benefits section to learn more.

Job Tags

Hourly pay, Full time, Part time, Work experience placement, Local area, Flexible hours,

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