Recruiter/Onboarding Coordinator Job at Universal Language Service, Inc., Federal Way, WA

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  • Universal Language Service, Inc.
  • Federal Way, WA

Job Description

Company: Universal Language Service, Inc.
Location: Remote (US-based)
Position Type: Full-Time

Overview:
Universal Language Service, Inc. is seeking an organized and dynamic Recruiter/Onboarding Coordinator to join our team. In this role, you will be responsible for recruiting, screening, and fully onboarding interpreters for various projects. You will manage the entire process from sourcing and hiring to ensuring interpreters are trained, compliant, and ready for assignments. This is a key position within our organization that requires excellent communication, attention to detail, and the ability to manage multiple tasks simultaneously.

Key Responsibilities:

Recruiting:
Proactively source and recruit qualified interpreters through various channels, including job boards, social media, and industry networks.
Screen and interview candidates to ensure their qualifications align with client needs.
Manage the full recruitment lifecycle, from initial contact to hiring.
Build and maintain a talent pool of qualified interpreters for current and future needs.
Work closely with department heads to understand staffing requirements and anticipate interpreter needs.

Onboarding:
Coordinate and facilitate the full onboarding process for new interpreters, including document verification, compliance checks, and system training.
Ensure interpreters are set up in the system and fully briefed on company policies, procedures, and expectations.
Provide ongoing support and guidance to new hires, addressing any concerns or questions throughout the onboarding process.
Conduct interpreter orientation sessions, ensuring all necessary materials are provided, and training requirements are met.

Collaboration and Communication:
Collaborate with internal teams (e.g., scheduling, quality assurance, and client services) to ensure interpreters are appropriately placed and supported in their roles.
Communicate with interpreters regularly to keep them engaged, informed, and supported.
Maintain accurate records of candidate pipelines, onboarding status, and related documentation.

Compliance & Documentation:
Ensure that all interpreters comply with industry standards, certifications, and legal requirements.
Maintain up-to-date knowledge of relevant regulations and industry best practices related to interpreter certifications and compliance.
Manage documentation for all interpreters, including contracts, confidentiality agreements, and other required forms.

Minimum Qualifications:
High school diploma or equivalent required; a degree in Human Resources, Business, or a related field is preferred.
2+ years of experience in recruitment, talent acquisition, or a related field.
Familiarity with interpreter services or language-related industries is a plus.
Excellent communication skills, both written and verbal, with the ability to engage with candidates professionally and empathetically.
Strong organizational skills and the ability to manage multiple tasks and priorities.
Proficiency with recruitment software, applicant tracking systems (ATS), and Microsoft Office Suite (Word, Excel, Outlook).

Preferred Qualifications:
Experience in recruiting for a service-oriented industry, such as healthcare, education, or language services.
Knowledge of industry certifications and compliance standards for interpreters.
Previous experience working with online recruitment platforms and job boards.

Skills and Attributes for Success:
Recruitment & Sourcing: Strong ability to source, attract, and engage top talent through various recruitment channels.

Communication: Excellent interpersonal skills with the ability to clearly explain processes and engage candidates at various stages of the hiring and onboarding process.
Detail-Oriented: Ability to track, organize, and manage candidate and onboarding information accurately and efficiently.

Multitasking: Capable of managing several recruitment and onboarding processes simultaneously, ensuring deadlines are met and high-quality candidates are hired.
Relationship Building: Ability to build and maintain relationships with both internal teams and external candidates.

Problem-Solving: Proactively identifying and addressing challenges that arise during recruitment and onboarding.

Customer Service Orientation: Strong focus on providing a positive experience for all candidates throughout the recruitment and onboarding process.

Time Management: Able to prioritize effectively and meet deadlines, ensuring a smooth, timely onboarding process for new interpreters.
Tech-Savvy: Comfortable using recruitment software, HRIS, and other tools to manage candidate data and processes efficiently.

Why Join Us?
Competitive salary. Negotiable rate based on background, experience and country.
Work from the comfort of your home (remote position).
A dynamic and supportive work environment with growth opportunities.
Be part of a company dedicated to providing high-quality language services to clients nationwide.
Universal Language Service, Inc. is committed to providing equal employment opportunities. We encourage all qualified individuals to apply.
Employment Type: Full-Time
Salary: $ 7.00 Per Hour

Job Tags

Hourly pay, Full time, Work at office, Remote work,

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